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326 N Duke Street
Lancaster, PA 17602
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Home » Your Eye Health » Eye Exams » What to Expect

What to Expect

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You might be going to a regularly-scheduled eye exam. You may be following a recommendation to see an eye doctor after a vision screening at a local clinic or wellness center. Or your next eye doctor visit could be a response to vision problems or eye discomfort.

The more you know going in, the easier the entire vision care process will be.

For regularly scheduled eye exams, expect to talk about any changes in your medical history since the last time you saw your eye doctor. And if this is your first time in a new practice, you’ll be asked to provide a more complete medical history, including a list of medications you’re currently taking, and any vision problems your parents may have experienced.

In addition, you’ll undergo a series of vision and eye tests that help determine the overall health and quality of your vision. These tests also help to check that your current prescription glasses or contacts (if you have one) is still meeting your vision needs. Your eye doctor will also check your eyes for signs of any potential vision problems or eye diseases. In many instances, your pupil may be dilated (opened) using special drops so that your eye doctor can better see the structures of the eye.

You’ll then have an honest discussion about the current state of your eye health and vision, and your eye doctor may “prescribe” vision correction for you in the form of eyeglasses or contact lenses. Any health concerns or possibly serious vision complications will also be discussed, including the next steps you must take to preserve and protect your sight.

In general, a routine eye exam will last less than an hour depending upon the number of tests you have, and may be partially or completely covered by many vision insurance plans.

Visiting eye doctors as a result of a vision screening is also common, but remember: vision screenings offered by health clinics, pediatricians, public schools or local charitable organizations are not a substitute for comprehensive eye exams. Be sure to bring the findings from your screening to your eye doctor—it’s a great way to begin the discussion of your current eye health.

For eye doctor visits that result from eye pain, eye discomfort or vision problems you actually can see, expect to take many of the steps involved in a routine eye exam, but specific to the symptoms you’re having. There may be a number of additional tests required as well, so it’s important—especially when suffering pain or discomfort—to allow for as much time as possible for a complete, comprehensive eye exam.

And if you feel you are in an emergency situation with your eyes or your vision—don’t wait. Seek immediate emergency medical treatment.

What to Remember

Many vision problems and eye diseases often present minimal, if any, symptoms. That’s why it’s so important to make regular appointments to see your eye doctor. And since vision can change gradually over time, it’s important to know that you’re seeing your best, year after year.

Remember the following for your next eye doctor visit:

  • Know your medical history and list of current medications
  • Know your current symptoms and be able to describe them—write them down if necessary
  • Know your family history—some eye diseases like glaucoma and cataracts are hereditary
  • Ask in advance about your particular vision insurance plan, and if a co-pay will be due
  • Bring your insurance card, identification and method of payment, if necessary
  • Bring your most recent prescription for glasses or contact lenses
  • Bring your corrective eyewear to the exam
  • If undergoing a test using dilation eye drops, bring proper eye protection, like sunglasses, for after your appointment

Most importantly, remember that eye doctors—and everyone within the eyecare practice—are there to help you see your best and feel your best

 

Special thanks to the EyeGlass Guide, for information material that aided in the creation of this website. Visit the EyeGlass Guide today!

Dear Patients,

We will be reopening our office Monday, May 18, 2020, and would like to bring you up to date with the many very important physical and procedural changes we have made to our office to assure the highest level of health and safety for our patients and staff during these very challenging times.

We have consulted with our county, state and federal officials, as well as the CDC and other healthcare professionals, to incorporate the recommended and required safety measures throughout our office.

We sincerely apologize for any inconvenience we may have caused by rescheduling or postponing your earlier appointments.

To assure the health and safety of our staff and patients, as well as minimize any exposure, we have instituted the following changes. Please read through this entire document and print a copy so you are familiar with them.

1. Any and ALL appointments and visits will need to be scheduled. This includes the pickup of eyeglasses or trial contact lenses, frame selection, eyeglass repairs, and eyeglass adjustments.

2. Contact lenses will be shipped to all patients at no charge

3. To maintain social distancing and minimize any possible exposure, we have spread out our patient schedule.

4. 24-48 hours before your appointment, one of our staff will be calling to remind you of your appointment and discuss your ocular and medical history. In addition, they will ask you standard COVID19 screening questions and answer any questions regarding your upcoming exam. This will take 5 – 10 minutes but this initial call is important to allow you ample time in our office.

Please look for and answer this call.

5. In order to save time and keep everyone on schedule, any and all medications you are taking should be listed in as much detail as possible on a separate piece of paper, emailed to our secure site: DROXENBERG@COMCAST.NET, or entered on the patient registration form on our website: WWW.DROXENBERG.COM. This needs to be completed prior to your appointment and should include all systemic medications (diabetes, hypertension, etc.) and ocular medications (eye drops, glaucoma medicine, etc.).

6. On the day of your appointment please plan to arrive 15 minutes early and call us at (717) 394-3798 when you arrive. We will return your call when you will be allowed to enter. Entry will be through the front door only unless previously discussed with our staff. Only the person with the appointment will be allowed in the office with the exception of minor children who have the appointment. NOTE: Family members and/or friends will need to wait outside.

7. We will be taking your temperature in the vestibule and anyone with a temperature of 100 degrees or higher or who is sick will be rescheduled. If you feel ill, please reschedule your appointment.

8. All staff will have their temperatures checked 2 times daily for your safety.

9. All staff will wear a facemask while in the office. In addition, all patients must wear a facemask while in the office as mandated by Governor Wolf for all PA businesses. If you do not wear a facemask, one will be provided to you.

10. There are hand sanitizing stations strategically placed throughout the office. Please use them.

11. All frames will be disinfected before and after being handled by patients and staff. Frames will not be returned to the frame display until they are appropriately disinfected.

12. All exam room equipment will be cleaned and disinfected before and after each use according to the CDC guidelines.

13. Cleaning and disinfection of our office have always been a priority and this will continue in earnest.

14. Preferred payment is by credit card or checks at the time of services but cash will be accepted.

15. We have installed a plexiglass barrier on our front desk to comply with the CDC and state guidance.

16. Reception area chairs have been separated to maintain social distancing.

17. Patients who are physically disabled will be allowed entry through the rear door, with prior approval, following a temperature check and COVID19 screening. All other patients must enter through the front door and screening vestibule.

18. Above all else, your safety and health are our top priorities. We take this responsibility very seriously and have implemented these changes in procedures to achieve this.

Dr. Oxenberg has been providing eye care to you and your family since 1990 and expects to continue for many years to come.

If you have any questions and /or concerns, please feel free to email our office at droxenberg@comcast.net or call (717) 394-3798.

We look forward to seeing you all again!

Sincerely,

Dr. Larry Oxenberg